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FROM CONCEPT TO CANVAS a duana goh design

ApexCares

Simplifying Care, Strengthening Bonds

60.004 Service Design Studio, Apex Harmony Lodge

CATEGORY

  • Service Design
  • User Interface Design (UI)
  • User Experience Design (UX)
  • Frontend Engineering
  • Video Editing
  • Artificial Intelligence

SUMMARY

ApexCARES is an AI-enabled mobile and web platform co-created with Apex Harmony Lodge to help nurses communicate and care for residents with dementia more confidently. It tackles three real pain points on the ground—language barriers (dialects/slurred speech), information overload for new staff, and limited access to timely guidance. The solution combines a speech-to-text translator for dialects and slurred speech, a centralised resident behaviour database, and the Apex Virtual Assistant (AVA) that offers real-time, resident-specific suggestions drawn from institutional knowledge. Through field visits, personas, and iterative prototyping, we shifted from surveillance concepts to caregiver-empowering tools. The result: faster understanding of residents’ needs, smoother onboarding, and more dignified, person-centred care.

SOFTWARE

  • Figma
  • Canva
  • Adobe Premiere Pro
  • html/css
  • javascript
  • python

PROJECT GALLERY

Developed by SUTD’s Service Design Studio Team 8 (60.004) in collaboration with Apex Harmony Lodge, ApexCARES demonstrates how human-centered design and AI can empower healthcare workers and enhance the quality of dementia care in Singapore. The gallery below showcases our solution and details of our creative process.

SDS Team 8: Final Project Showcase
SDS Team 8: Final Project Showcase
SDS Team 8: Final Project Showcase at Google Office
SDS Team 8: Final Project Showcase at Google
Visit to Apex Harmony Lodge: Picture with our industry partner
Visit to Apex Harmony Lodge: Photo with our industry partner
SDS Team 8: Final Project Showcase at Google Office
ApexCares Feature 1: Apex Virtual Assistant (AVA)
SDS Team 8: Final Project Showcase at Google Office
ApexCares Feature 2: Comprehensive Integrated Database
SDS Team 8: Final Project Showcase at Google Office
ApexCares Feature 3: Slurred Speech-to-Text Translation and Transcription

APPLICATION PREVIEW

MOBILE

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WEB

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A preview of the ApexCares Google Site homepage. Visit the ApexCares Website →